Postal Service Information & Updates

POSTAL SERVICE OUTLINES 10-YEAR PLAN TO ADDRESS DECLINING REVENUE, VOLUME -  WASHINGTON – 3/2/10 - Facing unprecedented volume declines and a projected, cumulative $238 billion shortfall during the next decade, Postmaster General John E. Potter today outlined an aggressive plan of cost cutting, increased productivity, and an array of legislative and regulatory changes necessary to maintain a viable United States Postal Service.  "The crisis we’re facing gives us an historic opportunity to make changes that will lay the foundation for a leaner, more market responsive Postal Service that can thrive far into the future," Potter said, stressing that there is no one single answer or quick fix to the crisis.  The Postal Service examined revenue, volume and consumer trends; analyzed revenue and product opportunities employed by foreign posts; and examined more than 50 possible actions to realistically address volume declines that will not return, increasing health care and delivery costs, and dramatic changes to consumer behavior.  "The future depends on a suite of solutions that takes a balanced and reasonable approach, one that cuts across every aspect of our industry but one that, in the end, does the greatest possible good for our stakeholders and the American public," Potter said.  Mail volume is projected to fall from 177 billion in 2009 to 150 billion in 2020. That represents a 37 percent decline in First-Class Mail alone. Revenue contributed by First-Class Mail will plummet from 51 percent today to about 35 percent in 2020.  "Ensuring a Viable Postal Service for America," the Postal Service business plan, addresses these challenges, and describes a flexible, agile Postal Service that can adapt to America’s changing mailing habits and preferences.  If the Postal Service takes no action, it will face a cumulative shortfall of $238 billion by 2020. But Potter outlined a number of actions that could amount to as much as $123 billion in savings during that same time period. These actions build on the Postal Service’s record of saving more than $1 billion every year since 2001 and include continuing to aggressively control costs and eliminating hundreds of millions of work hours.  Despite these efforts, an estimated $115 billion shortfall will remain. The business plan identifies actions to close that gap:  (1) Restructure retiree health benefits payments to be consistent with what is used by the rest of the federal government and the majority of the private sector and address overpayments to the Postal Service Civil Service Retirement System pension fund.  (2) Adjust delivery days to better reflect current mail volumes and customer habits.  (3) Continue to modernize customer access by providing services at locations that are more convenient to customers, such as grocery stores, pharmacies, retail centers, and office supply stores. Increase and enhance customer access through partnerships, self-service kiosks and a world-class Website.  (4) Establish a more flexible workforce that is better positioned to respond to changing demand patterns, as more than 300,000 employees become eligible to retire in the coming decade.  (5) Ensure that prices of Market Dominant mailing products are based on demand for each individual product and its costs, rather than capping prices for every class at the rate of inflation. (6) A modest exigent price increase will be proposed, effective in 2011.  (7) Permit the Postal Service to evaluate and introduce more new products consistent with its mission, allowing it to better respond to changing customer needs and compete more effectively in the marketplace.  "Lifestyles and ways of doing business have changed dramatically in the last 40 years, but some of the laws that govern the Postal Service have not. These laws need to be modernized to reflect today’s economic and business challenges and the dramatic impact the Internet has had on American life," Potter said.  The business plan is a path to the future, the Postmaster General said, a future where the Postal Service remains a vital driver of the American economy, an integral part of every American community and continues to deliver the greatest value of any comparable post in the world.  "If given the flexibility to respond to an evolving marketplace, the Postal service will continue to be an integral part of the fabric of American life," Potter said.


USPS.COM GOES MOBILE - It’s a Post Office on your phone.
Some of the most popular functions currently available on usps.com are now available on Web-enabled cell phones and other mobile devices. This includes Track & Confirm, Post Office locator and ZIP Code lookup.   With more than 232 million mobile communications devices in the United States — a growing number of which can access the Web — the promise of Internet access from virtually anywhere in the country is fast becoming a reality.  "Our new mobile capability makes USPS services even more convenient for our customers," said Robert Bernstock, president, Mailing and Shipping Services.  Any mobile user with Web access will be able to log on to the Postal Service mobile site no matter where they are, without having to use a personal computer, Bernstock said.  "If they’re on the road, they’ll be able to use the Post Office locator function to find a Post Office that’s close to them. And they’ll also be able to track and confirm delivery of their mail or packages using their mobile phone," he said.  The Postal Service also is designing applications for "smartphones" like the Apple iPhone, BlackBerry and iPod Touch which take advantage of additional capabilities, such as GPS.   

NOMENCLATURE CHANGE RELATING TO THE NETWORK DISTRIBUTION CENTER TRANSITION - We have posted an advance copy of our proposed rule Federal Register on Postal Explorer revising the DMM®, other related manuals, applicable publications, and postage statements to support the transitioning of USPS® bulk mail centers (BMC) to network distribution centers (NDC), by replacing all text references to "BMC" with "NDC" concurrent with other DMM revisions scheduled for March 2010.  To fully utilize our existing BMC facilities and consolidate transportation, we are changing the flow of mail through the BMC network whereby other classes of mail, including First-Class Mail®, will be processed in these facilities. As part of this transition, we are converting BMCs to NDCs. We began implementation of the NDC concept in May 2009 and this transition continues to date.   For more details, go to Postal Explorer at pe.usps.com, and click on Federal Registers Notices in the left frame.

 

Alliance of Nonprofit Mailers

Certified Mail and Distribution System Manager (CMDSM) MSMA Certification

Certified Mail and Distribution System Manager (CMDSM), is a certification program from the Mail Systems Management Association. This is nationally recognized and is over 15 years old. It is more involved than the EMCM program and takes longer to qualify. This is a self study course with testing at the MailCom Conferences. Check out their website under certification.


Domestic Mail Manual Updates 

Executive Mail Center Manager (EMCM) USPS Certification

Executive Mail Center Manager (EMCM) is a certification program from the US Postal Service that was created in 2002 by mail professionals working with the USPS. This is a one-week program covering eight modules offered by the USPS’ National Center for Employee Development in Norman, OK for $1500 or it's offered at various times and over several weeks at Postal Customer Councils around the country. All modules must be completed to earn the certificate. Graduates are listed on the USPS website. This program is highly recommend for all mail center managers.


General US Postal Service Information  

Mailers Companion (free publication)

Mailers Technical Advisory Committee (MTAC)

 Mail Evaluation Readability Lookup Instrument (MERLIN)

Mailing and Fulfillment Services Association (MFSA)

Mailpiece Quality Control (MQC) USPS Certification

The U.S. Postal Service developed Mailpiece Quality Control (MQC) training to assist mailers, printers, and mailing services in increasing their knowledge of proper mailpiece design. The program is a self-study course designed to train mailers to develop mailpieces that meet the USPS goal of 100 percent automation compatibility. Mailpieces that meet USPS® regulations can significantly reduce postage costs and improve product deliverability. In addition, mailers who are knowledgeable of automation requirements can take advantage of automation discounts, which further reduce mailing costs. The MQC program should be considered for mailers, printers, advertising agencies, mail marketing and mail center managers.


Mail Preparation Total Quality Management (MPTQM)

Mail Systems Management Association

National PCC News

Keep abreast of the latest news related to your Postal Customer Council® and the U.S. Postal Service®.


National Postal Customer Council 

National Postal Forum

New Ratecase

PCC Insider (free publication)
 

Postal Explorer Search Tool

Postal One

An integrated mail management tool that includes centralized payment processing and electronic postage reports. Electronic documentation eliminates paperwork for both the Postal Service and the mailer, making the process quick, easy and convenient. Mailers can check an account online and replenish it at any time. Both large and small volume mailers use Postal One today.

Helpful Resources and Publications

Postal Rate Commission (PRC)

Rapid Information Bulletin Board System The Direct Marketing Association (DMA)

USPS National & Premier Accounts USPS Zip+4 Code Look Up

USPS Holiday Deadlines

USPS Rates As Of Jan 2010

Ship International Mail for Holiday Online

Ship to Military for the Holiday
Using IBI Meters for Commercial Base Pricing


UPDATED HOURS OF OPERATION




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Durham Stations
Chapel Hill Post Office Hours of Operation

 

            

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